Privacy Policy

At Cognix Kinox, we collect various types of information to provide you with our financial statement analysis services. The data we gather helps us deliver personalized insights and maintain the security of our platform.

Your information serves specific purposes that directly benefit your experience with our financial analysis platform:

• Service Delivery: We process your financial data to generate comprehensive analysis reports and insights tailored to your business needs.
• Account Management: Personal information helps us maintain your account, provide customer support, and communicate important updates about our services.
• Platform Improvement: Usage data allows us to enhance our analysis algorithms and improve the overall user experience.
• Security Monitoring: Technical information helps us detect and prevent unauthorized access, fraud, and other security threats.
• Communication: We use your contact details to send service-related notifications, analysis results, and occasional updates about new features.
• Compliance: Some data processing is necessary to meet legal and regulatory requirements in the financial services sector.

Protecting your financial information is our top priority. We've implemented comprehensive security measures to safeguard your data throughout its lifecycle on our platform.

Our servers are hosted in secure data centers with 24/7 monitoring, fire suppression systems, and redundant power supplies. We also maintain detailed audit logs of all data access and processing activities.

We maintain strict control over your information and only share data in specific, limited circumstances:

• Service Providers: Trusted third-party vendors who assist with hosting, analytics, and customer support services under strict confidentiality agreements.
• Legal Requirements: When required by law, court orders, or regulatory authorities in Malaysia or other relevant jurisdictions.
• Business Protection: To protect our rights, property, or safety, or that of our users, including fraud prevention and legal compliance.
• Consent-Based Sharing: With your explicit permission for specific purposes, such as sharing analysis results with your designated financial advisors.

We never sell your personal information to third parties for marketing purposes. Any data sharing arrangements include contractual obligations requiring the same level of privacy protection we provide.

You have significant control over your personal information and how we process it. Here are your key rights:

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may require identity verification for security purposes.

We retain your information only as long as necessary to provide our services and meet legal obligations:

While our primary operations are based in Malaysia, some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place:

• Data processing agreements that meet international privacy standards
• Adequacy decisions recognizing equivalent privacy protections
• Standard contractual clauses approved by relevant data protection authorities
• Certification schemes ensuring ongoing compliance with privacy requirements

We regularly review our international data transfer arrangements to ensure they continue meeting the highest privacy standards.

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality:

• Essential Cookies: Required for platform operation, including authentication, security, and basic functionality.
• Analytics Cookies: Help us understand how users interact with our platform to improve services and identify technical issues.
• Preference Cookies: Remember your settings and preferences to provide a personalized experience across sessions.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies or tracking for marketing purposes.

Our financial analysis services are designed for business and professional use. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've collected information from a minor, we'll take immediate steps to delete such information and terminate any associated account.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can address the situation appropriately.

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through:

• Email notifications to your registered address
• Prominent notices on our platform dashboard
• Updates to the "Last Modified" date at the top of this policy

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.